Ms SA is a 34-year-old woman who has been diagnosed with Cerebral Palsy and a moderate to severe Intellectual disability since birth. Ms SA was not breathing at birth and suffered brain damage. Her physical and cognitive milestones were delayed throughout her life.

Ms SA often displays significantly challenging behaviours with or without warnings. Her aggressive behaviours involve hitting, throwing objects or her shoes at others, pulling others’ hair and scratching.

When Ms SA first started attending our daily program, she was very confused about what was happening. This led to outbursts, refusal and unhappiness. Ms SA is limited with speech and has no ability to express herself through language. The support workers give her positive feelings and encourage Ms SA to overcome all her fears. We are helping Ms SA with positive programs containing strategies for reinforcing appropriate behaviours and new skills.

Ms SA’s communication skill is poor. But, with continuous support and encouragement, she has shown improvements with her communication skills and is also showing response by facial and body expressions to her support worker’s questions or when she needs anything. We are supporting Ms SA with personal care where we are taking care of her hygiene and cleanliness and working on empowering her with the ability to carry out personal care as independently as possible.